Member Results

Numbers Don't Lie.
Neither Do Our Members.

We track outcomes obsessively because accountability is the whole point. Here's what our members achieve.

87% Revenue Growth average within 12 months
3.2x Profit Margin improvement on average
40% Fewer Hours reduction in working hours
4.9/5 Satisfaction anonymous quarterly survey
Case Studies

Transformation Stories

JM

Jessica Morgan

Founder, Morgan Consulting

From $180K to $310K in 6 Months

Jessica came in overworked and undercharging. She was billing hourly, afraid to raise rates, and trying to do everything herself. Through the program, she restructured her service packages into three tiers, implemented value-based pricing, and hired her first team member using our hiring scorecard.

“The peer accountability alone was worth 10x the investment. Having people who understand your world check in every week — that changed everything.”

Key Results

  • Revenue grew 72% in six months
  • Raised prices 40% with zero client churn
  • Hired first team member within 3 months
  • Reclaimed weekends for the first time in 2 years
SK

Steven Kim

CEO, Apex Staffing

Removed the Founder Bottleneck

Steven was doing everything — sales, delivery, hiring, invoicing. He was the bottleneck in every process, working 70-hour weeks with no end in sight. Within 4 months, he had documented SOPs for every core process using our SOP framework, hired a delivery lead, and restructured his role.

“The coaching challenged everything I thought I knew about running a service business. The frameworks are battle-tested, not theoretical.”

Key Results

  • Documented 12 core SOPs in 60 days
  • Hired a delivery lead and a sales coordinator
  • 80% of time now spent on business development
  • Revenue increased 45% with better focus
LA

Laura Andersen

Principal, LA Design Studio

Doubled Profit, Took Fridays Off

Laura was chasing every project regardless of fit. She was burning out saying yes to everything. The program helped her define her ideal client profile, implement a qualification process, raise her rates 60%, and fire two clients who were draining her energy and margins.

“For years I thought I needed more clients. What I actually needed was better clients and better systems. Service Catalyst helped me see that distinction.”

Key Results

  • Profit margin doubled in 8 months
  • Raised rates 60% — lost 2 clients, gained 5 better ones
  • Now works 4-day weeks
  • Took a 3-week vacation for the first time in 6 years
More Voices

What Members Are Saying

“The community is what keeps me coming back. When I was about to make a terrible hiring decision, three members talked me off the ledge. That one save was worth the entire year.”

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Rachel Park
CEO, Northline Digital

“I've been in masterminds before. This is different. The curriculum gives you a structure to follow, and the cohort gives you people to follow it with. I raised my rates 35% in my first quarter.”

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Daniel Nguyen
Founder, Clearpath IT

“The quarterly business review alone justified the cost. Having a coach sit down with my actual numbers and help me see where the margin leaks were — nobody does that. I plugged $40K in annual profit leaks.”

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Maria Santos
Principal, Santos Strategy

“Before SC, I was the business. Every decision, every client call, every fire to put out. The operations frameworks helped me build systems that my team can run. I took my first real vacation in 4 years.”

RC
Robert Chen
CEO, Parallel Solutions

“I was charging $150/hour and feeling guilty about it. The pricing session changed everything. I now sell value-based packages starting at $5K/month and my clients are happier. How is that even possible?”

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Samantha Wells
Founder, Brightside PR

“The in-person meetups are next level. Building real friendships with people who understand the weight of running a company — that's something no online community can fully replicate. Worth every dollar.”

JH
James Howard
CEO, Summit Consulting

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